88WIN privacy policy

1. Scope

This policy explains how we collect, process, and use the personal data you provide through the platform's website, mobile app, member services, promotional campaigns, customer support, and related features.

Where our partners (including commercial partners, payment providers, and technical service providers) or affiliates are engaged to collect, process, or use your personal data in the course of providing a service, they are required to do so under this policy and applicable law.

This policy does not apply to:

• External sites linked from this website or app — their own privacy policies govern.
• Third-party advertising or partner sites shown here; their data practices are their own responsibility.
• Personal information you publish yourself in chat rooms, forums, message boards, or other public areas.

2. Data we collect

We collect personal data principally to confirm member identity, deliver member services, and improve the experience. When you register, log in, request a service, join a promotion, or contact support, we may collect:

• Name
• Identity document details (where required by law)
• Mobile number
• Email address
• Date of birth
• Gender
• Contact address
• Any other information you choose to provide

To improve service quality we may also collect:

• IP address, device information, browser information
• Cookies, browsing history, click history
• Session times, login records, communication records
• Location data (subject to law and your authorisation)
• Transaction records

Providing personal data is your choice, but incomplete or inaccurate data may prevent us delivering parts of the service. Where identity is misused, false information is supplied, or unlawful conduct is involved, we may refuse or terminate service.

Under Taiwan's Personal Data Protection Act you may exercise the following rights by contacting our support centre:

• Enquire and review
• Request a copy
• Supplement or correct
• Stop collection, processing, or use
• Delete personal data

3. How we use personal data

We use your personal data for the purposes for which it was collected and as required by law, including but not limited to:

• Creating member accounts and verifying identity
• Delivering member services and promotional notices
• Support contact and transaction processing
• System maintenance and risk control
• Legal and regulatory compliance

We do not provide your personal data to third parties except as required by law, with your consent, or where necessary to deliver the service. Where a third party is engaged (payment, cloud, support, or IT providers), we require them to protect your data in line with applicable rules.

4. Data security

We apply reasonable and necessary information-security measures, including:

• SSL encryption in transit
• Access-permission controls
• Firewalls
• System monitoring
• An information-security management framework

These guard against unauthorised access, alteration, disclosure, and loss. You should also safeguard your own account, password, and verification details, and never share them. After using a public computer, log out and close the browser.

5. Cookies

This website and app use cookies to improve service quality, including to:

• Remember login information
• Optimise site functionality
• Analyse site traffic
• Improve the user experience
• Provide personalised content
• Measure advertising effectiveness

You can refuse cookies in your browser settings, though some site features may then not work correctly.

6. Sharing with third parties

We do not sell, rent, or otherwise freely disclose your personal data. We may disclose it lawfully where:

• A judicial or government authority requires it by law.
• It serves the public interest.
• It protects the life, person, freedom, or property of a user or third party.
• You have given explicit consent.
• Other legal provisions require it.

7. Changes to this policy

We reserve the right to revise this policy at any time. Revisions are published on the site and take effect on publication.

Continuing to use the platform after a revision indicates that you have read, understood, and accepted the policy as revised.

If you have questions about this policy, please contact 88WIN's online support centre.